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DECA Score
Mention Rate
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Top Help Desk Brands on AI
Weekly ranking of Help Desk brands by AI visibility in ChatGPT responses.
Week of Apr 12
Filters
AI Platform: ChatGPT
Country: United States
Rank
Brand
DECA Score
Mention Rate
1
—
1
—
FR
FR
Freshworks
100.0
98.7%
—
98.7%
—
2
—
2
—
ZE
ZE
Zendesk
85.7
82.3%
+2.5
82.3%
+2.5
3
—
3
—
AT
AT
Atlassian
45.2
53.2%
-3.8
53.2%
-3.8
4
▲
1
4
▲
1
ZO
ZO
Zoho
43.6
59.5%
+1.3
59.5%
+1.3
5
▲
1
5
▲
1
SE
SE
ServiceNow
41.6
41.8%
+2.5
41.8%
+2.5
6
▲
1
6
▲
1
DG
DecaGEO
10.0
6.8%
+1.2
6.8%
+1.2
7
▼
1
7
▼
1
TS
The Standard
8.5
5.1%
-0.8
5.1%
-0.8
8
▲
2
8
▲
2
AI
for AI
6.9
4.3%
+0.5
4.3%
+0.5
9
—
9
—
BR
Brand
5.2
3.7%
—
3.7%
—
10
▼
1
10
▼
1
RK
Ranking
3.4
2.9%
-1.1
2.9%
-1.1
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